Our Values

EXCELLENCE IN ALL WE DO

We are committed to excellence in everything we do. The success of our organisation and, crucially, the successes and outcomes of the young people who use our services, depends on our ability to deliver consistently excellent services that exceed expectations.

MOTIVATION & ASPIRATION

We are aspirational & motivational – for our customers, staff and organisation. We aim high, seek out opportunities and do not shy away from the challenges we face. We believe in identifying, nurturing and developing potential and creating a culture of recognition and celebration across the organisation.

PARTNERSHIPS & COMMUNITY

We know our organisation is stronger when we work in partnership with stakeholders, commissioners and crucially, customers. Partnership between staff and people who use our services informs and influences everything we do. Through working together at every level, customers and staff will together design and deliver flexible, personalised and better services.

TRUST & RELATIONSHIPS

We are an organisation with a strong social purpose. We will be trusted by our commissioners and funders and young people to deliver the services we say we will. We behave with integrity and transparency. We are be trusted by our young people to deliver on our promises and by their loved ones to deliver safe and consistently high quality services and support.

OUR AIMS

• Develop quality services in partnership with local authorities, young people and their families.
• Provide well-planned and structured programmes of care and education to meet identified individual needs of young people.

• Recruit and develop staff teams committed to the organisational goals and with the values and skills necessary to provide for the needs of the young people in our care.

• Develop a positive culture throughout the organisation by encouraging disadvantaged young people to achieve, with the unstinting support of those adults entrusted with their care.
• Implement high and efficient guidelines, rules and expectations for young people to follow, this provides structure and stability, which will gain success and goals

• Encourage and develop the self-esteem, aspirations and confidence of the individual by ensuring that they are fully involved in all decision-making processes as they relate to their life.

• Help each young person to develop and maintain good self-management skills, social skills, communication skills, relationship management skills and financial management skills.

• Establish and enhance appropriate and positive relationships, with those individuals who are involved or are important in maintaining the young person’s independence beyond care.

• Actively encourage young people to achieve educationally and to seek vocational training and employment.

• We strive to take steps to ensure that all young people have a positive pathway to education, employment or training to a positive future to provide a culture where being a NEET young person has zero tolerance.

• Promote healthy living habits in all aspects.

• Promote and provide new opportunities and access to the widest possible spectrum of life enhancing experiences.

• Provide the similar choices, opportunities and facilities, which are available in the wider community.

• Always work in an anti-oppressive and equal-opportunities framework in which the individual circumstances and the need of the young person is the main guiding factor.

• Create an environment where participation, high standards of care and support, promoting confidence and self-worth is a priority, in order to achieve the best possible outcomes for the young people.

Our Team

Our Semi-Independent Living service is run by highly qualified professionals with years of experience of working with young people, committed to meeting the needs of young people placed in our homes.

Our care and education staff are some of the most experienced and committed within this sector. Our values are at the core of every decision we make as a team; Kindness, Nurturing, Resilience, and Rights Respecting. In addition to our core values, ‘Patience’ has also been part of our ethos for a long time, as we believe without patience we cannot achieve our goals.

Staff teams are supported by qualified and experienced managers, supervision and ongoing training and development programmes.

Given the important role that our employees play in young people’s lives, our recruitment process includes thorough background checks (including enhanced DBS) and a specifically designed interview process.

We provide staff with a comprehensive training programme which enables them to work effectively with the young people placed with us. The programme covers topics such as responding to self-harm issues, conflict management and de-escalation, bullying awareness and safeguarding as well as first aid, communication skills and equality and diversity.